Sep - Dec
Customer experience – the one thing that determines how well a company fares with its customers, yet something so elusive for organizations to grasp. With customers demanding connected journeys and more personalization, how can you master the science and art of customer experience to retain loyalty and stay competitive?
We’ve heard numerous questions and sub-topics from marketers and planned five great sessions from Sep to Dec 2021 that covered topics on marketing operating systems, budget planning, ROI & attribution, getting to a single customer view and the question of who really owns CX.
If you’ve missed the webinars, put your details in the form to access the recordings.
Webinar Sessions (4pm GMT+8):
2 September 2021 – Marketing Operating System
23 September 2021 – Agile Marketing Budgets
21 October 2021 – Omnichannel Marketing Attribution
18 November 2021 – The Single Customer View
2 December 2021 – Who in the boardroom owns CX?